Information We Collect

We may collect both personal and non-personal information when you interact with our website or services. Personal information may include your name, phone number, email address, residential address, and any health-related details that you voluntarily provide through forms, appointment bookings, or inquiries. In addition, we may automatically collect non-personal information such as your browser type, device information, IP address, pages visited, time spent on the website, and other analytical data. This information helps us better understand user behavior and improve our services and website performance.

How We Use Your Information

We use your information to:

• Provide medical services and support
• Respond to inquiries and appointment requests
• Improve our website and services
• Send important updates or notifications
• Maintain patient records as required by law

Sharing of Information

We do not sell or rent your personal information. We may share your data only:

• With healthcare professionals involved in your treatment
• When required by law or legal process
• To protect our rights, safety, and property

Data Security

We implement appropriate technical and organizational security measures to protect your personal and medical information from unauthorized access, misuse, alteration, or disclosure. These measures include secure servers, restricted access, and regular monitoring of our systems. While we strive to use commercially acceptable means to protect your data, it is important to note that no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Third-Party Services

We may use trusted third-party services such as analytics tools, online appointment systems, or payment gateways to improve our services. These third-party providers may collect and process your information in accordance with their own privacy policies. We recommend reviewing their policies to understand how your data is handled by them.

Children’s Privacy

Our services are not intended for individuals under the age of 18 without parental or guardian consent. We do not knowingly collect personal information from minors without proper authorization. If we become aware that such information has been collected unintentionally, we will take immediate steps to delete it.

Changes to This Policy

We may update or modify this Privacy Policy from time to time to reflect changes in legal requirements, medical practices, or website functionality. Any updates will be posted on this page along with the revised effective date. We encourage users to review this page periodically to stay informed.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please feel free to contact us:

• Hospital Name: RMH Bihar Sharif
• Email:  info@rmhbiharsharif.com
• Phone:  +91 86517 58717
• Address: NH110, Ekangarsarai Road, Sathopur, Maghara, Biharsharif – 803101